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Live Masterclass - March 26, 2020

remote sales in times of crisis

Being able to manage your sales teams while they work remotely is incredibly important. But how do you switch to remote management and still keep transparency, have difficult conversations, and continue building a culture your sales people want to be a part of?

Here to explain is Jayme Smithers, CRO of Thoughtexchange. Thoughtexchange's 150 employees are completely remote, and in his work as VP of Sales at Netsuite, Jayme managed over 2,000 remote sales employees - making him an ideal candidate to discuss best practices for creating and managing diverse, dispersed employees.

Key Themes -

• Remote monitoring

• Building culture

• Difficult conversations

Key Takeaways -

• Keep your pipeline active by selling without selling.

• Ask your team how to keep them motivated during hard times! This is empowering!

• When thinking about budget cuts versus human cuts in tough times, remember to look at the capacity you'll need in 2021 and work backwards - don’t reduce headcount too soon.

• Remote teams building culture should focus on a grounding aspect, like mental health.