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Expand and Upsell:
Close Deals with Product Data

Expand and Upsell: Close Deals with Product Data

Great sales leaders know that growing ARR means focusing on the renewals and expansions of existing customers just as much as you focus on new business.

Your usage data is the key to connecting the dots between customer satisfaction and expansion opportunities.

Expansion is a crucial area of focus for most companies as we double down on NDRR, and your current customers are a treasure trove of data to help indicate who’s ripe for sales.

Watch our panel discussion to learn the four critical motions of expansion: Seat Expansion, Consumption Expansion, Plan Upsell, Cross-sell new products.

Key Takeaways

  • Keep an eye out for what business problems you’re solving and providing solutions to customer pain points vs focusing on features your business has.

  • Ensuring your team understands expansion strategy well can help drive positive revenue that can be more predictable than saving a churn risk.

  • Unlocking product data using a product-led sales tool to help expedite and reduce the need for internal operational resources!

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