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Servant Leadership Revenue Operations: Empowering Modern Sales Orgs with Data

Servant Leadership Revenue Operations: Empowering Modern Sales Orgs with Data

Close your eyes and imagine a world where sales ops are truly appreciated and properly leveraged.

No more sales managers asking you 5x for a piece of data that already exists…

No more sales leaders expecting you to drop everything the moment they snap their fingers…

No more spending 3 hours on a report that is never used…

Blissful, right?

This may seem completely unattainable, but the path to operations enlightenment is shorter than you think.

Discussion topics

  • What it means to be a modern, data-driven rev ops professional (Proactive > Reactive!)

  • How rev ops can work with managers and leaders to align on key KPIs to set sales metric goals that drive improvement

  • How rev ops can leverage data to make a serious impact on both fully-ramped and ramping rep performance

Key Takeaways

  • AE, SDR, and CS Managers matter. High-performing managers up-level your mid-level performing reps. For example, reps at 70% of the quota can reach 80% of the quota after some high-level coaching.

  • We want managers to use data - helps them attain leverage and get out of using anecdata. With data, you can track a feedback loop giving you a definitive answer on if your management is working.

  • Tips for goal setting: use historical performance to base goals off of upper-middle reps. NOT just upper, doing this will set unattainable goals. Use a bottoms-up method: How many Opps per month per SDR do you want? How many activities does it take to create an Opp, historically? That’s how many activities you need.

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